Humanizing
AI-Powered
Customer Support
Humanizing
AI-Powered
Customer Support
Humanizing
AI-Powered
Customer Support
Scalable virtual contact center services that evolve with your technology transformation and growth plans.
Scalable virtual contact center services that evolve with your technology transformation and growth plans.
Scalable virtual contact center services that evolve with your technology transformation and growth plans.
Tickets Resolved
Tickets Resolved
Tickets Resolved
PROUD TO CONTINUALLY EARN 95+% CUSTOMER RETENTION
PROUD TO CONTINUALLY EARN 95+% CUSTOMER RETENTION
PROUD TO CONTINUALLY EARN 95+% CUSTOMER RETENTION
Client Success Story
Client
Success Story
You're in good company.
And you don't have to take our word for it.
You're in good company.
And you don't have to take our word for it.
“Sirius Support helped us scale to handle 15,000 monthly support tickets efficiently, with agents who deliver consistently solid performance. The Sirius team are deeply experienced and highly responsive in bringing that experience to bear on us as a customer—which is helpful as we advance our operations for the future.”
“Sirius Support helped us scale to handle 15,000 monthly support tickets efficiently, with agents who deliver consistently solid performance. The Sirius team are deeply experienced and highly responsive in bringing that experience to bear on us as a customer—which is helpful as we advance our operations for the future.”
As Fi moves toward a future with more AI-driven automation, Sirius Support is a trusted partner — ensuring the human connection stays strong where it matters most.
Gwyn Dylan Krueger
VP Customer Success at Fi
Fi, the GPS-enabled smart collar company for dogs
Fi, the GPS-enabled smart collar company for dogs
0M+
0M+
Tickets
Resolved each year for clients across global industries
0M+
0M+
Tickets
Resolved each year for clients across global industries
0M+
0M+
Tickets
Resolved each year for clients across global industries
0+
0+
Years
Delivering trusted, expert customer support worldwide
0+
0+
Years
Delivering trusted, expert customer support worldwide
0+
0+
Years
Delivering trusted, expert customer support worldwide
0
0
Countries
Operating in key regions to ensure seamless delivery
0
0
Countries
Operating in key regions to ensure seamless delivery
0
0
Countries
Operating in key regions to ensure seamless delivery
0
0
Languages
Providing culturally aligned, multilingual support teams
0
0
Languages
Providing culturally aligned, multilingual support teams
0
0
Languages
Providing culturally aligned, multilingual support teams
Hours
24>72
Rapid activation to meet urgent client support needs
Hours
24>72
Rapid activation to meet urgent client support needs
Hours
24>72
Rapid activation to meet urgent client support needs
0
0
Years (avg) agent tenure
Ensuring consistent quality through experienced talent
0
0
Years (avg) agent tenure
Ensuring consistent quality through experienced talent
0
0
Years (avg) agent tenure
Ensuring consistent quality through experienced talent
Sirius Support Powers the People Side of the AI Customer Support Revolution
Sirius Support Powers the People Side of the AI Customer Support Revolution
Sirius Support Powers the People Side of the AI Customer Support Revolution
+
Sirius
Sirius Agent
has been assigned to your team
Human + AI Innovation
Human + AI Innovation
Human + AI Innovation
We combine AI-driven efficiency with genuine human empathy - delivering intelligent , emotionally attuned support where automation alone falls short.
Paired with our pay-per-ticket model, you get human connection on demand—no wasted spend, no idle staffing, just support that scales with your needs.
We combine AI-driven efficiency with genuine human empathy - delivering intelligent , emotionally attuned support where automation alone falls short.
Paired with our pay-per-ticket model, you get human connection on demand—no wasted spend, no idle staffing, just support that scales with your needs.
We combine AI-driven efficiency with genuine human empathy - delivering intelligent , emotionally attuned support where automation alone falls short.
Paired with our pay-per-ticket model, you get human connection on demand—no wasted spend, no idle staffing, just support that scales with your needs.
Operational Flexibility
Operational Flexibility
Operational Flexibility
Whether you're building from scratch or transitioning to AI-driven support, we adapt to your evolving needs with rapid activation, scalable staffing, and usage-based pricing.
Whether you're building from scratch or transitioning to AI-driven support, we adapt to your evolving needs with rapid activation, scalable staffing, and usage-based pricing.
Whether you're building from scratch or transitioning to AI-driven support, we adapt to your evolving needs with rapid activation, scalable staffing, and usage-based pricing.
AI-Ready Operations
AI-Ready Operations
AI-Ready Operations
Easily Scalable
Easily Scalable
Easily Scalable
Pay-as-You-Grow
Pay-as-You-Grow
Pay-as-You-Grow
Flexible Deployment
Flexible Deployment
Flexible Deployment
Optimized Costs
Optimized Costs
Optimized Costs
Built for Change
Built for Change
Built for Change
Instant Activation
Instant Activation
Instant Activation
Global Reach, Local Response
Global Reach, Local Response
Global Reach, Local Response
Multilingual, omnichannel human agents available 24/7 - ready to extend your brand’s voice across any market, any channel, anytime.
Multilingual, omnichannel human agents available 24/7 - ready to extend your brand’s voice across any market, any channel, anytime.
Multilingual, omnichannel human agents available 24/7 - ready to extend your brand’s voice across any market, any channel, anytime.
We
&
You
Compassionate
Clear
Consistent
Transparency &
Accountability
Transparency &
Accountability
Transparency &
Accountability
Our agents are rigorously trained, our systems are data-driven, and our reporting ensures performance, quality, and costs remain aligned - so you only pay for results.
Our agents are rigorously trained, our systems are data-driven, and our reporting ensures performance, quality, and costs remain aligned - so you only pay for results.
Our agents are rigorously trained, our systems are data-driven, and our reporting ensures performance, quality, and costs remain aligned - so you only pay for results.
Industries We Serve
Industries
We Serve
Deep Expertise in Select Industries
Broad Capability Wherever People Make the Difference
Deep Expertise in Select Industries
Broad Capability Wherever People Make the Difference
Join Us
When Live Human Support Becomes Federal Requirement, Will Your Team Be Ready?
When Live Human Support Becomes Federal Requirement, Will Your Team Be Ready?
WEBINAR - DECEMBER UPDATE (30 minutes)
WEBINAR - DECEMBER UPDATE (30 minutes)
Preparing for U.S. Mandates for Human Customer Support (Monthly update series)
Preparing for U.S. Mandates for Human Customer Support (Monthly update series)
Tracking the Rules Redefining Customer Support - and How to Stay Ready
Tracking the Rules Redefining Customer Support - and How to Stay Ready
Hosted by
Hosted by
Craig Mills
Craig Mills
CEO
CEO
Sirius Support
Sirius Support
Frequently Asked Questions
We help 200+ brands achieve measurable results.
How does Sirius Support enhance my AI strategy?
Many providers struggle to align with modern AI workflows. Sirius Support Powers the People Side of the AI Customer Support Revolution — integrating seamlessly with your automation stack while adding the human intelligence layer AI can’t replicate: empathy, adaptability, and problem-solving. Humanizing AI-Powered Customer Support ensures your model scales intelligently, not mechanically.
What makes Sirius Support a modern BPO?
How does outsourcing with Sirius improve ROI?
Why is cultural alignment so critical in support partnerships?
Frequently Asked Questions
We help 200+ brands achieve measurable results.
How does Sirius Support enhance my AI strategy?
Many providers struggle to align with modern AI workflows. Sirius Support Powers the People Side of the AI Customer Support Revolution — integrating seamlessly with your automation stack while adding the human intelligence layer AI can’t replicate: empathy, adaptability, and problem-solving. Humanizing AI-Powered Customer Support ensures your model scales intelligently, not mechanically.
What makes Sirius Support a modern BPO?
How does outsourcing with Sirius improve ROI?
Why is cultural alignment so critical in support partnerships?
Frequently Asked Questions
We help 200+ brands achieve measurable results.
How does Sirius Support enhance my AI strategy?
Many providers struggle to align with modern AI workflows. Sirius Support Powers the People Side of the AI Customer Support Revolution — integrating seamlessly with your automation stack while adding the human intelligence layer AI can’t replicate: empathy, adaptability, and problem-solving. Humanizing AI-Powered Customer Support ensures your model scales intelligently, not mechanically.
What makes Sirius Support a modern BPO?
How does outsourcing with Sirius improve ROI?
Why is cultural alignment so critical in support partnerships?
Human + AI Innovation
Learn how organization's are integrating outsourced human-centric support within their AI customer support transformation.
Human + AI Innovation
Learn how organization's are integrating outsourced human-centric support within their AI customer support transformation.
Human + AI Innovation
Learn how organization's are integrating outsourced human-centric support within their AI customer support transformation.